Returns & Refunds

We can only accept a return for exchange or store credit when the products are unused and sent back in their original packaging within 14 days of delivery. An exchange or store credit will not be issued for products returned with opened packaging or that have been damaged.

Sale items are not eligible for return or exchange.

All shipping costs for returns are the responsibility of the customer and are non-refundable. We recommend choosing a tracked service so your parcel reaches our warehouse safely. If a returned order is lost in transit and there is no tracking on the package, we cannot be held liable for the return and may be unable to issue a store credit or exchange.

To request a return, please contact our support team.

Once your product has arrived back at our warehouse, we will contact you by email to go through your options for an exchange or store credit.